2 x Principal Advisors/Team Leaders Customer and Operational Requirements Group

Manchester or Birmingham
£47,304 - £54,400
02 Jan 2018
15 Jan 2018

2 x Principal Advisors/Team Leaders Customer and Operational Requirements Group

Manchester or Birmingham

Ref: HE5157

Salary: £47,304 - £54,400

Highways England are responsible for operating, maintaining and improving England’s motorways and major A roads. Over recent years, investment in our highways has increased, this has led to advances in technology, such as smart motorways; enabling traffic to flow better. However, even more is yet to be done. Considering that a third of all traffic, two thirds of heavy goods vehicles, and 98% of UK businesses rely on them, and you can see why our roads, and what we do, matters so much.

It’s an exciting time to begin a career with Highways England as we invest £11 billion in our motorways and A Roads boosting capacity, tackling congestion and improving safety which is why we’re so grateful to our c 4,500 employees around the country. At the same time, we’ll improve how we work. That means we will be able to; plan roadworks better to minimise disruption; clear incidents more quickly; and save more than £1 billion by working more efficiently. When you work with us, you're helping to connect communities, sustain business and support the economy.

For further information on Highways England, please visit our website.

The Role

Highways England is currently recruiting for 2 Principal Advisors/Team Leader for the Customer and Operational Requirements Group on a permanent basis to be based in either of our Birmingham or Manchester offices.

Both Principal Advisor roles are required to maximise network capacity for our customers through setting policy, standards and requirements for the safe and effective operation of our new and existing roads. The diversity of our work means we work with many external and internal customers and stakeholders, to continuously improve how the network is operated.

The Group comprises five teams; the Operational Capability Requirements team; Incident Management Requirements, Roadworks and Occupancy Requirements, Safety Risk Requirements and Maintenance Requirements.

The Principal Advisor roles lead specialist teams engaged in the development and implementation of policies, standards and best the provision of associated technical advice and guidance to internal clients and the supply chain, to support the successful delivery of Highways England’s Delivery Plan and Strategies.

Day to Day

•Taking responsibility for the development and delivery of activities in line with the delivery plan and supporting the Group Leader and Divisional Director in setting overall strategy and direction.

•Provide subject matter leadership, leading the development and evaluation of solutions, supporting the team in resolving technical issues, providing authoritative advice and guidance to internal and external stakeholders.

•Taking responsibility for strengthening the operational capability of the company through working collaboratively with internal stakeholders including SES Specialists, Major Projects and Operations Directorates to identify, develop, monitor, evaluate and disseminate best practice and embed solutions improving operational interventions on the Strategic Road Network.

•Own the Severe Weather Requirements and work collaboratively to identify, develop and embed solutions improving severe weather interventions on the Strategic Road Network (OCR Team).

•Adoption of a holistic approach to development and transition process from tender development, embedment, training and monitoring of key requirements that underpin Asset Delivery, including the Maintenance and Response Contracts (MR Team).

•Ensure that technical solutions are appropriately documented and communicated to all stakeholders, to support implementation and to ensure the availability of audit evidence.

•Implement appropriate project management methodologies to ensure the effective planning and control of project activities, the identification and mitigation of risks and effective management of project performance.

About you

•A relevant degree with some post graduate experience.

•Specific knowledge, experience and understanding of operational requirements within highways environment.

•Experience of the successful delivery of complex projects or change programmes, including the establishment of project governance in line with APMP principles.

•Ability to collaborate with others to set standards and implement best practices, whilst dealing constructively with setbacks.

•Strong networking and communication skills, including the ability to communicate effectively and present results.


So we can really get to know you and what you can offer please include a CV with your application. You’re also encouraged to include a covering note explaining how you're a great match for us: so please tell us how your skills, experience and qualifications meet both the role, and Highways England, requirements.

Help keep England moving. We look forward to hearing from you.

Closing date 15 January 2018.